CineScapes Privacy Policy
Effective Date: October 26, 2025
CineScapes ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, www.cinescapes.com (the "Site") and our services related to film location scouting and management (the "Services"). By accessing or using our Site or Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information from you in several ways, including:
- Information You Provide Directly: This includes information you provide when you create an account, such as your name, email address, phone number, company name, and location preferences. It also includes information you provide when you contact us for support or to inquire about our services, such as project details and location requirements. For instance, when you are looking for Los Angeles film locations, we log the search terms to provide better recommendations in the future.
- Information Collected Automatically: When you use our Site, we automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information is gathered using cookies, web beacons, and other tracking technologies. We use this data to analyze trends, administer the Site, track users' movements around the Site, and gather demographic information about our user base as a whole.
- Cookies and Similar Technologies: We use cookies to enhance your experience on our Site. Cookies are small text files that are stored on your device to remember your preferences and track your activity. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Site. For example, we use cookies to remember your preferred language and location settings so that you don't have to re-enter them each time you visit.
- Location Data: With your consent, we may collect precise location data from your device to provide location-based services, such as suggesting nearby film locations or matching you with location scouts in your area. You can disable location services in your device settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: We use your information to provide you with the film location scouting and management services you request, and to improve our Site and Services. This includes personalizing your experience, suggesting relevant film locations, and responding to your inquiries.
- To Communicate with You: We use your information to communicate with you about our Services, including sending you updates, newsletters, and promotional materials. You can opt-out of receiving promotional emails at any time. We may also contact you regarding critical service updates or policy changes.
- To Process Transactions: If you use our paid Services, we use your information to process payments and manage your account. This includes collecting and storing your billing information securely.
- To Ensure Security: We use your information to protect the security of our Site and Services, including preventing fraud, detecting and responding to security incidents, and enforcing our terms and conditions.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes. This includes responding to subpoenas, court orders, or other legal requests.
3. How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share your information with third-party service providers who help us operate our Site and Services, such as payment processors, hosting providers, and email marketing providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them. For example, we use Cloudflare for DDoS protection and security, and their privacy policy governs the data shared with them for security purposes.
- Location Owners and Managers: If you express interest in a particular film location, we may share your information with the owner or manager of that location so that they can contact you directly. We will only share your information with your explicit consent.
- Business Partners: We may share your information with business partners who offer complementary services to our own, such as production companies or film equipment rental companies. We will only share your information with your consent and will provide you with the option to opt-out.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will provide you with notice of such a transfer and an opportunity to opt-out.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use industry-standard encryption technologies to protect your sensitive information, such as your payment information.
- Access Controls: We restrict access to your information to authorized personnel only.
- Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
- Employee Training: We train our employees on data security best practices.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
5. Your Rights
You have the following rights with respect to your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to our processing of your personal information.
- Restriction: You have the right to restrict our processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
6. Data Retention
We retain your personal information for as long as necessary to provide you with our Services and to comply with our legal obligations. We may also retain your information for a longer period if required by law or if necessary to resolve disputes or enforce our agreements.
7. Children's Privacy
Our Site and Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our Site and notify you by email if the changes are material. Your continued use of our Site and Services after the changes are posted constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
CineScapes
Privacy Department
5700 Wilshire Blvd, Suite 360
Los Angeles, CA 90036
Email: [email protected]
Phone: (323) 460-7424